(valid as of September 1st, 2021)
These terms and conditions ('Terms and Conditions') apply to our following electronic and physical PUMA Cards purchased/issued in Argentina in any of our PUMA operated stores.
PUMA offers two card variants:
(Jointly also "PUMA Cards")
By using the PUMA Cards, you accept to be bound by these Terms and Conditions and enter into an agreement with Puma Sports Argentina S.A., Av. CaamaƱo 1370, Complejo Vohe Edificio III, 1629, Pilar, Buenos Aires, Argentina. ("PUMA", "We").
We reserve the right to amend or adapt the wording of these General Terms and Conditions. You will find the most recent Terms and Conditions on giftcard.puma.com.
2.1 Purchase of PUMA Gift Cards
Only adults (18 years of age or above) or minors with the consent of their parent(s) are eligible to purchase PUMA Gift Cards.
For the purchase of a PUMA Gift Card, our general terms and conditions for the purchase of goods in store apply.
2.2. All PUMA Cards (except for PUMA Cards purchased online, not available yet in Argentina) are not cancelable and we cannot accept returns thereof.
2.3. The consumer shall only purchase up to 3 PUMA Gift Cards in one transaction.
2.4. PUMA Gift Cards can be charged up to a maximum value of ARS 400.000 and will be valid for one year to be exchanged for products.
Credit Notes issued by PUMA at its sole discretion, may not have a value greater than ARS 400.00 and will be valid for 30 days to be exchanged for products.
PUMA Cards purchased or issued in a PUMA store in Argentina can be redeemed in every PUMA store throughout Argentina.
You can use your PUMA Card to pay for your items until its balance is zero. If the balance of your PUMA Card does not cover the entire purchase, you may complete your payment by using other methods of payment, such as paying in cash or with credit card. Any remaining balance on your PUMA Card may be used on your next purchase but cannot be exchanged for cash.
You may check the balance on your PUMA Card directly in your PUMA store, or online at giftcard.puma.com by entering your PUMA Card number and the PIN.
Please note that PUMA Cards are not rechargeable.
The validity date printed on or attached to your PUMA Card apply. After the date of expiration, PUMA Cards cannot be used for purchase. Any remaining balance will not be refunded.
Our return policies and 30 days voluntary return period apply to the return of goods purchased with a PUMA Card (using the PUMA card as payment in full or partially together with an alternative payment method).
We handle refunds as follows:
If you return items that were paid for using only PUMA Cards, you will be issued a new PUMA Card for the returned amount.
If the returned items were paid for by a combination of a PUMA Card and other payment methods (e.g. credit card, cash, etc.), then we will preliminary refund according to the alternative payment method, up to the amount actually paid by the alternative method. For the remainder of the refund, a new PUMA Card will be issued.
Example: Your purchase value is 12,000.00 ARS of which 8,000.00 ARS were paid by credit card and 4,000.00 ARS by PUMA Gift Card. You return items of that purchase with a value of 9,000.00 ARS. We will refund 8,000.00 ARS to your credit card - in the same payment stallments - and issue a new PUMA Gift Card of 1,000.00 ARS value.
Any liability of PUMA or the stores in relation to, including but not limited to, misuse, theft, loss, etc. for the credit on the PUMA Cards is explicitly excluded and the credit on the PUMA Cards will not be refunded. This limitation of liability does not exclude claims in case of gross negligent or deliberate acts by PUMA, the participating PUMA stores and its employees.
Safe the above the risk of loss and misuse remains entirely with the owner of the PUMA Cards. Handle your PUMA Cards with special diligence and treat them like cash.
We do not collect any personal data in connection with your use of the PUMA Cards.