Where can I get PUMA Cards?

You may purchase PUMA Gift Cards or obtain a PUMA Merchandise Card in our participating PUMA operated stores in Chile.

Where can PUMA cards be redeemed?

PUMA Cards purchased or issued in a PUMA store in Chile can be redeemed in every participating PUMA store in Chile.

How do I activate my PUMA Gift Card?

The physical PUMA Gift Card is inactive until activated by a participating PUMA operated store.

When applicable, Electronic PUMA Gift Cards will be delivered electronically via email in an activated state and will be ready to use upon receipt. Please save the email that includes your electronic PUMA Gift Card information so that you may access it.

What is the maximum amount I can upload on a PUMA Gift Card or on a PUMA Merchandise Card?

The PUMA Gift Card can be loaded up to $400,000.00.- in the case of individuals and up to $2,000,000.00.- in the case of legal entities, when purchased at a store in Chile.

The PUMA Merchandise Card can be loaded for up to $200,000.00 when purchased at a store in Chile.

Can I recharge my PUMA Card?

Sorry, we cannot add more value to an already activated PUMA Gift Card. But you are more than welcome to buy a new one.

Where can I check my balance?

You may check the balance on your PUMA Card directly in your participating PUMA store, or online at giftcard.puma.com by entering your PUMA Card number and the PIN.

What if I lose my PUMA Card?

Handle your PUMA Cards with special diligence and treat them like cash. We assume no liability for stolen, lost, damaged or misused PUMA Cards once they have been delivered/issued and activated.

Please see our PUMA Card Terms and Conditions for full details.