Where can I get PUMA Cards?
You may purchase PUMA Cards in our participating PUMA owned and operated stores in Hong Kong.
Where can PUMA Cards be redeemed?
PUMA Cards purchased or issued in a PUMA store in Hong Kong can be redeemed in every participating PUMA store in Hong Kong.
How do I activate my PUMA Card?
The physical PUMA Card is inactive until activated by a participating PUMA owned and operated store.
Electronic PUMA Cards will be delivered electronically via email in an activated state and will be ready to use upon receipt. Please save the email that includes your electronic PUMA Card information so that you may access it
What is the maximum amount I can upload on a PUMA Card?
PUMA Cards can be loaded at the outset up to a maximum value of HKD3,000.00 when purchased.
Can I recharge my PUMA Card?
We cannot add more value to an already activated PUMA Card. But you are more than welcome to buy a new one.
Where can I check my balance?
You may check the balance on your PUMA Card directly in your participating PUMA store, or online at giftcard.puma.com by entering your PUMA Card number and the PIN.
What if I lose my PUMA Card?
Handle your PUMA Cards with special diligence and treat them like cash. We assume no liability for stolen, lost, damaged or misused PUMA Cards once they have been delivered/issued and activated.
Please see our PUMA Cards Terms and Conditions for full details.